{"id":4631,"date":"2024-03-11T19:22:53","date_gmt":"2024-03-11T19:22:53","guid":{"rendered":"https:\/\/site.orthia.eu\/faq\/"},"modified":"2024-10-21T15:56:14","modified_gmt":"2024-10-21T14:56:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.orthia.eu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"row\"  id=\"row-1640308477\">\n\n\t<div id=\"col-686499300\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" style=\"margin-bottom:20px;\"><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" ><i class=\"icon-chat\" aria-hidden=\"true\"><\/i>faq - Frequently Asked Questions<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\t<div id=\"text-1744787808\" class=\"text\">\n\t\t\n<p class=\"lead\">Please see our frequently asked questions before getting in touch.<\/p>\n\t\t\n<style>\n#text-1744787808 {\n  font-size: 0.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-4265211177\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4265211177-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-orthia-sell-online?\" aria-expanded=\"false\" aria-controls=\"accordion-4265211177-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Does ORTHIA sell online?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4265211177-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4265211177-label\">\n\t\t\t\n<p>No, ORTHIA only sells to the specialized distribution network, more specifically Pharmacies and Orthopedics.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-643160868\" class=\"accordion-item\">\n\t\t<a id=\"accordion-643160868-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-orthia-sell-directly-to-the-end-consumer?\" aria-expanded=\"false\" aria-controls=\"accordion-643160868-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Does ORTHIA sell directly to the end consumer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-643160868-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-643160868-label\">\n\t\t\t\n<p>No, ORTHIA only sells to the specialized distribution network, more specifically Pharmacies and Orthopedics.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1644549929\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1644549929-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-orthia-registered-with-infarmed?\" aria-expanded=\"false\" aria-controls=\"accordion-1644549929-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is ORTHIA registered with INFARMED?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1644549929-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1644549929-label\">\n\t\t\t\n<p>Yes, ORTHIA has had a license to produce and sell Medical Devices since 2016<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2079422636\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2079422636-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-secure-is-shopping-in-the-online-shop?-is-my-data-protected?-\" aria-expanded=\"false\" aria-controls=\"accordion-2079422636-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How secure is shopping in the Online Shop? Is my data protected? <\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2079422636-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2079422636-label\">\n\t\t\t\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean id convallis tellus. Nulla aliquam in mi et convallis. Pellentesque rutrum feugiat ante ut imperdiet. Vivamus et dolor nec nisl consectetur vulputate id non ante.    <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2821439607\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2821439607-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-exactly-happens-after-ordering?\" aria-expanded=\"false\" aria-controls=\"accordion-2821439607-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What exactly happens after ordering?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2821439607-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2821439607-label\">\n\t\t\t\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean id convallis tellus. Nulla aliquam in mi et convallis. Pellentesque rutrum feugiat ante ut imperdiet. Vivamus et dolor nec nisl consectetur vulputate id non ante.    <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3597400660\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3597400660-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-receive-an-invoice-for-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-3597400660-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do I receive an invoice for my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3597400660-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3597400660-label\">\n\t\t\t\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean id convallis tellus. Nulla aliquam in mi et convallis. Pellentesque rutrum feugiat ante ut imperdiet. Vivamus et dolor nec nisl consectetur vulputate id non ante.    <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-686499300 > .col-inner {\n  margin: 50px 0px 50px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-2141285705\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" ><i class=\"icon-chat\" aria-hidden=\"true\"><\/i>GET IN TOUCH<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1749-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1749\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4631#wpcf7-f1749-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1749\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1749-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label>Your Name (required)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><label>Your Email (required)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><label>Your Message (required)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Submit\" \/>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<p>Thanks! We will contact you as soon as possible. <\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2141285705 > .col-inner {\n  margin: 50px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-1640308477 > .col > .col-inner {\n  padding: 50px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":4322,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_mc_calendar":[],"footnotes":""},"class_list":["post-4631","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.orthia.eu\/en\/wp-json\/wp\/v2\/pages\/4631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.orthia.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.orthia.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.orthia.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.orthia.eu\/en\/wp-json\/wp\/v2\/comments?post=4631"}],"version-history":[{"count":0,"href":"https:\/\/www.orthia.eu\/en\/wp-json\/wp\/v2\/pages\/4631\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.orthia.eu\/en\/wp-json\/wp\/v2\/media\/4322"}],"wp:attachment":[{"href":"https:\/\/www.orthia.eu\/en\/wp-json\/wp\/v2\/media?parent=4631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}